Business services in Rolling Hills Estates, California, the US.

New reviews about business services in Rolling Hills Estates, California

• Review of "Citibank" at Rolling Hills Estates
  ★ ★ ★ ★ ★
  This is generally a quiet, sleepy branch, which means way shorter lines than other branches. Staff has been genuinely friendly to me at every visit. I recommend these guys.
  By Brendon Brown, January 29, 2018
• Review of "Suzy Zimmerman - State Farm Insurance Agent" at Rolling Hills Estates
  ★ ★ ★ ★ ★
  Suzy Zimmerman is the best Agent you could ask for. When shopping around for insurance, i didnt really have a clue as to what to do and look for. I asked a friend and they recommend Suzy Zimmerman. After our first appointment i was sold. She is everything and more. From my first Auto Policy to later purchasing life insurance, a personal article policy for my wedding ring, and homeowners insurance, she was there to giude me. I have since referred her to many friends and will continue to do so. Thanks Suzy and her wonderful staff :)
  By A Google User, November 26, 2017
• Review of "Cowboy Boot Camp" at Rolling Hills Estates
  ★ ☆ ☆ ☆ ☆
  WORST EXPERIENCE EVER! I would NEVER recommend wasting your time with these people. I had planned a surprise horseback trial ride for my 1 year anniversary. My boyfriend had always talked about wanting to ride a horse and I thought it would be a wonderful surprise to treat him to an intimate horseback riding trail for our special occasion. Thanks to Lorie from Cowboy Boot Camp not only was that experience completely ruined but she lacked the customer service to make up for the horrible experience. On Tuesday October 15th I had contacted Cowboy Boot Camp about booking a trail ride. I had left a message asking about the pricing and reservation process. About 4 hours later, I received a phone call from Lorie, who had sold me on their trail rides. Lorie had explained that their trial rides were better and more intimate than other local group rides. I had told Lorie that I would need to get back to her and confirm my plans before I booked a reservation. Wednesday October 16th, at 5:15pm I had called Lorie back and left a voice mail telling her that I would love to book a morning appointment if she was still available. Later that night, I received a phone call at 8:50pm from Lorie confirming the morning appointment for Sunday October 20th. Lorie had instructed me to arrive at the stables at 9:15am. She had instructed me to park our car on the street and walk back to the stables where the horses would be saddled up. Lorie told me to come 15 min before our trail hour so that we could get fitted for boots and get ready to leave. Lorie had also instructed to come with cash and be sure to contact her beforehand if anything had changed. She had written down my name and contact information and then gave me the address. Sunday October 20th, I had gotten my boyfriend out of bed for our special day. Keep in mind that we live about 30min from Lorie’s stables, and I had to wake my boyfriend (who is not a morning person) up at 7:30am to get him ready for his surprise. We had arrived at the address provided at 9:10am and walked to the back stables as instructed. My boyfriend was super excited once he saw the horses which I had noticed right away that they were not saddled up. We met a man who was feeding the horses in the back and he had taken us inside Lorie’s house to meet up with her. To my surprise Lorie was sitting at her computer in PJs. She looked confused and asked me who I was. I told her that we had an appointment at 9:30 for a trail ride. Lorie pulled out her agenda, looked at it, and said that she did not have it written down. She looked up at me with a blank stare and said that she could not do a trail ride today. I just stood there in shock waiting for her to say that she was joking. Instead she stood up and said, “oh, isn't it your anniversary or something?” I shook my head yes, holding back tears, and Lorie put her hand over her mouth and said “I am so sorry. My son has a fashion show at noon, and I do not have time to do a trail ride.” My boyfriend said it is okay and told me that we can come back another time, as Lorie just watched us leave her home. I was hoping that she would have tried to rescheduled and offer us a special deal or some kind of discount for having us drive all the way out there for no reason but nothing was offered but a meaningless apology. She ruined my surprise and our one year anniversary, which is something that I can never have back. DO NOT waste your time with these people or their horrible customer service. I have never been so upset by anyone’s nonchalant demeanor. Lorie did absolutely nothing to make up for her mistake.
  By Jacquelyn Herrera, October 05, 2017